HOSPITALITY, RELATIONSHIPS AND COMMUNITY

We have had the privilege to work with The Muñoz Group several times. This was our first investment property purchase and Lisa’s team once again rocked it! From our initial phone call in August to our closing in November the process was seamless. Lori helped find us a great first rental property and took the time to guide us through the rental property purchase with a focus on our financial goals. After we were under contract, Helen kept us updated and answered most of our questions before we could even ask them. One of the best parts of The Muñoz Group is they truly act as a team – when one team member has to step away for a meeting, another steps in. We have referred Lisa to multiple friends and family members and basically can never leave the Austin area unless we can bring Lisa’s team with us!

Lisa Muñoz and her team, especially Teel Warren, have been among the most professional, dedicated, and personable people we’ve worked with — in real estate and in general! They were helpful, cheerful, fast to respond via email or text to answer our questions, offer professional input, articulate both pros and cons, etc. We bought a house with them while being based several time zones away, and could not have hoped for a smoother process. And despite the craziness of the Austin housing market, they helped us get an offer accepted on our top choice on our very first bid! Thanks, Lisa, Teel, and everyone else on the team for a fantastic house-buying experience!

Lisa and her team are the all-time MVPs. They helped us buy our first home in 2016 and have been trusted advisors to us since then on any house-related questions. I think I’ve recommended her to half a dozen people by now, and all of them had a positive experience too. I really appreciate that she and her team take time to understand what we’re looking for, really advocate for what’s best for us, never pressure us to do anything we’re not 100% on board for, and tell us the hard truth when what we want just isn’t reasonable. A++, would use again (but hopefully not for a while, because moving is a drag).

Lisa and her team are absolutely phenomenal. We worked with them when buying our first house 8 years ago, and again when selling it. During those 8 years, anytime we had a question regarding navigating home ownership, needed a recommendation for a contractor, or even had questions about out-of-state real estate musings, Lisa was there for all of it. She also sent sweet gift cards for delicious snacks on our birthdays!! When I read the Chronicle recommendation of Lisa as the agent for people afraid of real estate agents, I knew she was our gal. They weren’t wrong! Not by a long shot.

Lisa Muñoz with the assistance of team member, Teel Warren, were a pleasure to work with while selling my house. They brought a wealth of experience and reassurance throughout the process that helped me remain calm even in an unpredictable market. I will definitely be working with their team again when I’m in the market to buy.