We worked with Lisa Muñoz and her team (Janine Mitchell and Carson Uhr); it’s hard to convey how highly she came recommended by my colleagues and friends. We started the process of finding a home about a month and a half ago or so (two months at the latest), in a very, very difficult housing market. Lisa and her team zeroed in on exactly what mattered to us most. On our first home tour, we found one that looked perfect for us in exactly the part of town we wanted to live in. We put in a bid and the team negotiated wonderfully to get the price lower quickly. At every step of the way, the team (especially Janine) explained the process helpfully and quickly, and took care of a lot of the details that would have otherwise caused us headaches. And now we already have the house! It really felt like a miracle, to us and the incredulous friends we described our process to. Lisa and her team were incredibly friendly and relatable, as well as generous with their time. We never felt pushed into any decision, and we always felt supported. They’re good people, which I didn’t necessarily assume would happen when buying a home with a realtor. Thank you to Lisa, Janine, and Carson for making a difficult process as pleasant and painless as possible!

As out of state first time home buyers with very little knowledge of Austin, we had an excellent experience with The Muñoz Group! We’re happy to have been paired with Carson as our Buyer’s Agent, who has a ton of experience in the market and seems to know every single side street in the metro area. The process of narrowing down our search criteria was seamless and pressure free. Carson was always immediate to respond to any questions at all hours of the day, every day of the week with thoughtful answers that helped us make good decisions. When “the one” popped up, Carson did a great job reacting fast with virtual tour and extensive video of the property. That combined with Lisa’s in depth knowledge of the particular neighborhood and the trust developed with her team through the whole process, was enough for us feel comfortable pulling the trigger. We put an offer in, made it through a multiple-offer scenario, then booked the next flight out to Austin and had a smooth option period. Now a month after closing and settling in our new home we couldn’t be happier. Highly recommend this team!

Lisa and her team are absolutely phenomenal. We worked with them when buying our first house 8 years ago, and again when selling it. During those 8 years, anytime we had a question regarding navigating home ownership, needed a recommendation for a contractor, or even had questions about out-of-state real estate musings, Lisa was there for all of it. She also sent sweet gift cards for delicious snacks on our birthdays!! When I read the Chronicle recommendation of Lisa as the agent for people afraid of real estate agents, I knew she was our gal. They weren’t wrong! Not by a long shot.

The Muñoz Group and their level of service to their clients cannot be beat. From Lisa Muñoz herself, to the entire team we worked with; Janine, Teel, Helen (and even had Carson take us out to a few showings!) I cannot thank them enough for the care they each took with us on our home buying journey…that ultimately led to our home selling journey. We were covered every step of the way, supported when we changed course, had all the information we needed to make informed decisions in this crazy Austin Texas market, and given everything we needed to reach our goals. Once the buying and selling process was set into action, Janine, Teel, Helen and Lisa closely guided us every step of the way through all the negotiations, paperwork, home repairs, a great lender, and answered questions we didn’t even know we had through it all! I can’t say enough about the exceptional level of service and I would recommend The Muñoz Group to anyone in need of the highest level of care and attention on your Austin real estate journey…whatever it may be. This was the second time we’ve had the pleasure of working with Lisa and there is no one else I would call.

Lisa Muñoz and her team are true experts and the friendly and professional service they provide is indispensable. Selling a house isn’t easy but they guided us every step of the way. Prior to listing, Lisa and Teel recommended strategic renovations and then oversaw the work, arranged for gorgeous photographs that beautifully showcased our house, and regularly communicated with us while our house was on the market. Their personal and caring attention made all the difference. Helen kept me fully informed and prepared leading up to a successful closing. We’re so grateful for the work and dedication the entire team put into getting our house sold. We strongly recommend Lisa Muñoz to anyone buying or selling property in Austin! She is simply the BEST!

Lisa and her team are the all-time MVPs. They helped us buy our first home in 2016 and have been trusted advisors to us since then on any house-related questions. I think I’ve recommended her to half a dozen people by now, and all of them had a positive experience too. I really appreciate that she and her team take time to understand what we’re looking for, really advocate for what’s best for us, never pressure us to do anything we’re not 100% on board for, and tell us the hard truth when what we want just isn’t reasonable. A++, would use again (but hopefully not for a while, because moving is a drag).